Juragan404 Terms & Conditions – Complete Guide to Malaysia Platform Usage

1 Member Eligibility

The juragan404 platform is open only to individuals who meet all of the following eligibility criteria. juragan404 reserves the right to request proof of eligibility at any time, and failure to provide such proof may result in account suspension or closure.

• At least 21 years old at the time of account registration.
• Is a private individual registering in their own name — not on behalf of a company, organisation, or any third party.
• Not currently prohibited from gambling activities due to legal reasons, a court order, or a previously registered self-exclusion.
• Have full mental capacity to make financial decisions independently and responsibly.
• Not an employee, contractor, or immediate family member of an employee of juragan404 or any of its partner companies.

2 Account Registration

Any individual who meets the eligibility criteria in Section 1 may register one account at juragan404. During registration, you are required to provide information that is truthful, accurate, and complete.

• Each individual is only permitted to register and maintain one (1) account only at juragan404. Holding multiple accounts is strictly prohibited.
• Information provided during registration — including your full name, phone number, email address, and identification details — must be accurate and truthful.
• Juragan404 reserves the right to request identity verification (KYC) at any time, including a valid copy of your identification card or passport.
• Accounts registered using false information, another person's identity, or misleading details will be terminated without notice and any balance forfeited.
• You are solely responsible for keeping your account password confidential and must not share it with any other party.
• Juragan404 shall not be held liable for any losses arising from unauthorised use of your account as a result of your own negligence.

3 Deposit & Withdrawal

Juragan404 offers a range of deposit and withdrawal methods suited to Malaysian players. All financial transactions are processed in accordance with the policies and procedures set by juragan404 from time to time.

Accepted methods: Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, Maybank2u (FPX), and CIMB Clicks (FPX). juragan404 reserves the right to add or remove payment methods without prior notice.

• Minimum deposit: RM 20 per transaction.
• Minimum withdrawal: RM 50 per request.
• Withdrawals are processed within 15 to 60 minutes for requests approved during normal operating hours.
• Juragan404 only processes withdrawals to the same payment method used for your most recent deposit, or to a verified bank account registered in the account holder's name.
• Withdrawals to third parties or accounts not held in the name of the juragan404 account owner are strictly prohibited.
• Juragan404 reserves the right to request supporting documents to verify the applicant's identity before approving a withdrawal, particularly for amounts exceeding certain limits.
• Any attempt to commit fraud, use stolen payment methods, or manipulate the transaction system will be reported to the relevant authorities.

4 Bonuses & Promotions

Juragan404 offers a variety of bonuses and promotions from time to time as a token of appreciation for our loyal members. All bonuses are subject to the specific terms and conditions stated alongside each respective promotional offer.

• Welcome bonuses, deposit bonuses, cashback, and other promotions are only claimable by members who meet the specific criteria set for each respective promotion.
• Every bonus comes with a wagering requirement (rollover requirement) that must be met before any bonus-related winnings can be withdrawn. The rollover requirement for each bonus is clearly stated on the promotions page.
• Bonuses cannot be directly converted to cash — they must be used for wagering in accordance with the stipulated terms.
• Juragan404 reserves the right to void any bonus suspected of being obtained through fraud, system abuse, or a breach of promotional terms.
• Each promotion may only be claimed once per individual, phone number, email address, IP address, or payment method.
• Any attempt to abuse bonuses through the creation of multiple accounts, coordination with other players, or any other dishonest means will result in immediate account closure.

5 Betting & Game Rules

All betting and gaming activity on juragan404 — including football, Live Casino, poker, lottery, jackpot, and popular games — is subject to the following general rules as well as the specific rules applicable to each game category.

• Confirmed bets cannot be cancelled or modified, except through the Cash Out feature where available for eligible bets.
• Juragan404 reserves the right to void any bet accepted in error due to technical faults, odds errors, or inaccurate information.
• In the event of a disputed outcome in any game or match, the final decision of the juragan404 operator is binding.
• Bets placed during a confirmed live casino streaming interruption or verified technical failure may be voided at juragan404's discretion.
• Any attempt to exploit software vulnerabilities, errors in odds, or manipulation of game outcomes is strictly prohibited and may result in immediate account closure.
• Winnings arising from an obvious technical error — such as clearly incorrect odds — may be voided by juragan404 following an investigation.

For football betting, the odds displayed are in a format determined by juragan404 and may change until the bet is confirmed. In-play betting odds shift rapidly in line with live match developments across Liga Super Malaysia, the EPL, and all available leagues.

6 Account Security

The security of your account is a shared responsibility between juragan404 and you as the user. juragan404 invests in high-grade security infrastructure to protect the platform, but you are also expected to take reasonable precautions on your end.

• Choose a strong password — at least 8 characters combining uppercase letters, lowercase letters, numbers, and symbols.
• Never share your juragan404 account login details with anyone — including family members or friends.
• Log out of your juragan404 account at the end of every session, especially when using a shared device.
• Contact the juragan404 support team immediately if you suspect your account has been accessed by an unauthorised party.
• Juragan404 shall not be held responsible for any losses arising from a user's failure to keep their login credentials confidential.

7 Account Suspension & Closure

Juragan404 reserves the right to suspend or close any user's account at any time without prior notice where there are reasonable grounds to do so, including but not limited to the following situations:

• Breach of any part of these Terms & Conditions.
• Suspected fraud, money laundering, or other financial criminal activity.
• Holding multiple accounts under the same individual.
• Bonus or promotion abuse.
• Providing false information during registration or KYC verification.
• Attempts to manipulate the system, games, or betting outcomes.
• Threatening, abusive, or harassing behaviour directed at the juragan404 customer support team.

Members may also close their own account at any time by contacting the juragan404 support team. Any eligible balance in a voluntarily closed account will be refunded in accordance with standard withdrawal procedures, subject to any required verification.

8 Disruptions & Technical Errors

The juragan404 platform runs on robust technical infrastructure with 99.9% uptime. However, technical disruptions may occasionally occur due to scheduled maintenance, third-party outages, or unforeseen events.

• Juragan404 is not liable for any losses incurred as a result of internet service disruptions on the user's end.
• Should a disruption occur during an active Live Casino session, juragan404 will resolve the matter based on the system records available at the time of the disruption.
• Winnings displayed as a result of an obvious system error are void and will not be paid out.
• Juragan404 will provide advance notice of scheduled maintenance through the platform's official communication channels.

9 Responsible Gaming

Juragan404 is fully committed to the principles of responsible gaming. We believe that sports betting and online gaming should be an enjoyable and controlled form of entertainment — not a source of financial or emotional stress.

• Juragan404 provides self-control tools accessible to all members, including daily deposit limits, weekly loss limits, and the option to take a temporary break (self-exclusion).
• Members who wish to set self-control limits may contact the juragan404 support team at any time.
• Once you choose to activate a self-imposed limit, juragan404 will honour that decision and will not process any requests to modify or remove the limit for the duration of the set period.
• Juragan404 encourages members to reach out to the Mental Health Helpline 15500 if they or someone they know needs help with gambling addiction.

For more information on support resources and responsible gaming guidance, please visit our Responsible Gaming juragan404.

10 Privacy & Data Protection

Juragan404 treats every member's privacy as a non-negotiable priority. All personal information collected during registration and use of the platform is handled in accordance with the juragan404 Privacy Policy, available in full on a dedicated page.

• Your personal information is collected solely for the purposes of account management, transaction processing, identity verification, and service improvement.
• Juragan404 will not sell, share, or disclose your personal information to third parties for marketing purposes without your consent.
• Your financial transaction data is protected with 256-bit SSL encryption and stored on secure servers.
• You have the right to request a copy of the personal data we hold about you, or to request its deletion, by contacting the juragan404 support team.

For full details on how juragan404 handles your data, please read Privacy Policy our complete.

11 Amendments to Terms & Conditions

Juragan404 reserves the right to modify, add, or remove any part of these Terms & Conditions at any time in response to operational requirements, legal changes, or service improvements.

• Material amendments will be communicated to members via an in-platform notice or by email to the registered address.
• Continued use of the juragan404 platform after any amendments come into effect constitutes acceptance of the updated terms.
• If you disagree with any amendments made, you have the right to close your account and withdraw any eligible balance before the new terms take effect.
• The date of the most recent update to these Terms & Conditions is stated at the top of this document.

12 Liability Limit

To the extent permitted by applicable law, juragan404's liability to any user is limited to the amount deposited by that user in the 30 days preceding the arising of the claim.

• Juragan404 shall not be liable for any indirect, incidental, consequential losses, or loss of profits suffered by any user.
• Juragan404 makes no guarantee that use of the platform will always be uninterrupted, error-free, or meet every user's requirements.
• Users are solely responsible for the betting decisions they make and bear all associated financial risks.
• Betting is an activity that carries financial risk. juragan404 is not responsible for any financial decisions made based on information displayed on our platform.

This document is governed by applicable law. Any dispute arising in relation to the juragan404 platform will be resolved in accordance with the procedures established by juragan404. The decision of juragan404 management is final on all matters relating to platform operations.